Yes, in some cases. If both parents give consent and are not in conflict, we can work with you together. Our priority is always the best interests of the children. When both parents want to work together, the program will need to be tailored to your specific needs. In these cases, we’ll first arrange an introductory call with both parents to understand your situation, and then provide a customised package designed to support you and your children.

That’s absolutely fine. Our programs are designed to be comprehensive, but your coaching sessions can be tailored to your individual needs. We’ll focus on the areas where you want the most support so you get the right outcomes without feeling overloaded.

Our online programs are packed with resources to give you everything you could possibly need. But you don’t have to use it all to get results. Think of it as a toolkit, you can pick and choose the parts most relevant to your situation and still get amazing value, even if you don’t use every single resource.

Coaching is future-focused and action-driven. At SuperchargedU, we don’t spend hours unpacking the past., we focus on where you are now and where you want to go. Therapy or counselling can help you heal from the past, while coaching gives you practical tools, mindset shifts, and accountability to move forward with confidence.

Depending on your program, you may receive workbooks, practical action kits, and mindset resources, but that’s only part of it. Our programs include a wide range of materials, tools, and exercises designed to keep you moving forward, not just the weekly one-on-one sessions. You’ll also get follow-ups and accountability support to make sure you’re taking action and staying on track. All resources are for your personal use only and may not be shared or reproduced.

Our coaching is delivered either online via Zoom or in person (depending on your location). Most sessions are 60 minutes, with clear action steps to take away so you keep progressing between calls.

That depends on your location. The majority of our coaching sessions are run via video call, which allows us to work with parents across Australia (and internationally). However, for local clients we can sometimes accommodate face-to-face sessions.

Yes, within the guidelines agreed at the start of your program (e.g., email, messenger or whatsapp). Your coach will respond during business hours and will be available for support between your sessions.

Yes, everything shared in coaching sessions is confidential unless disclosure is required by law (e.g., safety concerns).

No. Coaching is designed to support personal growth, clarity, and action. We do not provide legal, medical, or financial advice.

Once you register, you will receive a welcome email with all the details and a link to book your first session. You will also get access to resources and workbooks straight away, so you can begin making progress from day one.

That’s completely fine. We can offer you a free discovery call where you’ll have the chance to talk through your situation, get a feel for how we work, and decide whether coaching is the right step for you.

If you’ve shown up, engaged with the program, and put in genuine effort but are not experiencing progress, you may request a refund within 30 days of purchase. You’ll need to provide written feedback and evidence of your participation, and we’ll work with you to adjust the support first. If no measurable progress is made after adjustments, we’ll refund your money.

Return to U Mindset Mastery Online Program and Practical Essentials Separation Kit: Access available for 15 months.

Return to U Mindset Mastery: 9x Return to U sessions (to be used within 4 months) Practical Separation Essentials Kit plus 1:1 sessions: 4 hours of Practical Kit support (to be used within 18 months). Return to U Mindset Mini Mastery: Sessions must be booked within 4 months. Full details are available in the terms and conditions

If you give at least 48 hours’ notice, we can reschedule your session. Missed sessions or late cancellations without notice are forfeited.

Yes, our coaching is available worldwide via Zoom. We can work with clients across different time zones and do our best to accommodate scheduling needs. Please note: The Practical Essentials Kit is tailored for people living in Australia. The advice and examples are based on Australian government benefits, services, and processes, and may not apply in other countries.