No, you don’t have to do the full program if that’s not what you need right now. While

Rise & Rebuild combines both Practical Essentials and Mindset foundations for the

best results, we also offer flexible options:

1. Practical Only – for parents who mainly need structure, systems, and step-

by-step guidance.

2. Mindset Only – for those who want to focus on confidence, resilience, and

emotional strength.

3. Shorter Packages – tailored versions of our programs to suit different

timeframes and budgets.

4. Single / Introductory Sessions

This way you can choose the level of support that works for you and your situation. If

you’re unsure, we can discuss it in your discovery call and match you with the right

option.

Yes, in some cases. If both parents give consent and are not in conflict, we can work

with you together. Our priority is always the best interests of the children. When both

parents want to work together, the program will need to be tailored to your specific

needs. In these cases, we’ll first arrange an introductory call with both parents to

understand your situation, and then provide a customised package designed to

support you and your children.

That’s absolutely fine. Our programs are designed to be comprehensive, but your

coaching sessions can be tailored to your individual needs. We’ll focus on the areas

where you want the most support so you get the right outcomes without feeling

overloaded.

Our online programs are packed with resources to give you everything you could

possibly need. But you don’t have to use it all to get results. Think of it as a toolkit,

you can pick and choose the parts most relevant to your situation and still get

amazing value, even if you don’t use every single resource.

Coaching is future-focused and action-driven. At SuperchargedU, we don’t spend

hours unpacking the past., we focus on where you are now and where you want to

go. Therapy or counselling can help you heal from the past, while coaching gives

you practical tools, mindset shifts, and accountability to move forward with

confidence.

Depending on your program, you may receive workbooks, practical action kits, and

mindset resources, but that’s only part of it. Our programs include a wide range of

materials, tools, and exercises designed to keep you moving forward, not just the

weekly one-on-one sessions. You’ll also get follow-ups and accountability support to

make sure you’re taking action and staying on track. All resources are for your

personal use only and may not be shared or reproduced.

Our coaching is delivered either online via Zoom or in person (depending on your

location). Most sessions are 60 minutes, with clear action steps to take away so you

keep progressing between calls.

That depends on your location. The majority of our coaching sessions are run via

video call, which allows us to work with parents across Australia (and internationally).

However, for local clients we can sometimes accommodate face-to-face sessions.

Yes, within the guidelines agreed at the start of your program (e.g., email,

messenger or whatsapp). Your coach will respond during business hours and will be

available for support between your sessions.

Each program must be completed within the timeframe stated at purchase (e.g., 4

months). Any unused sessions after this period will be forfeited unless we have

agreed to an extensions

Yes, everything shared in coaching sessions is confidential unless disclosure is

required by law (e.g., safety concerns).

No. Coaching is designed to support personal growth, clarity, and action. We do not

provide legal, medical, or financial advice.

Yes, we can offer single sessions for individual needs and can provide support in a

range of areas. However, our main focus is working with parents going through

separation, because we are passionate about helping kids feel supported, secure,

and loved through that process.

Once you register, you will receive a welcome email with all the details and a link to

book your first session. You will also get access to resources and workbooks straight

away, so you can begin making progress from day one.

That’s completely fine. We can offer you a free discovery call where you’ll have the

chance to talk through your situation, get a feel for how we work, and decide whether

coaching is the right step for you.

If you’ve shown up, engaged with the program, and put in genuine effort but are not

experiencing progress, you may request a refund within 30 days of purchase. You’ll

need to provide written feedback and evidence of your participation, and we’ll work

with you to adjust the support first. If no measurable progress is made after

adjustments, we’ll refund your money.

If you give at least 48 hours’ notice, we can reschedule your session. Missed

sessions or late cancellations without notice are forfeited.

Yes, our coaching is available worldwide via Zoom. We can work with clients across

different time zones and do our best to accommodate scheduling needs.